Warranty & returns
Warranty and returns.
You may return your vehicle within 14 days or 250 miles after delivery, whichever comes first. Delivery day is Day 0. Contact us within that window to start a return and review the written return requirements. Every vehicle includes our dealer warranty, one year of engine and transmission coverage, and a lifetime workmanship warranty on work performed by our company. Ask for the written coverage, exclusions, and claim procedure for your vehicle before purchase.
Whichever comes first
How the return window works.
Day zero is delivery day
You may return your vehicle within 14 days or 250 miles after delivery, whichever comes first. Delivery day is Day 0. Contact us within that window to start a return and review the written return requirements.
Drive it, live with it
Keep the vehicle and documents available for review. Review all written return requirements before purchase.
Changed your mind?
Contact us within the return window to request a return and receive instructions.
Written requirements
Coverage and return requirements.
How it is covered
- Every vehicle includes our dealer warranty, one year of engine and transmission coverage, and a lifetime workmanship warranty on work performed by our company. Ask for the written coverage, exclusions, and claim procedure for your vehicle before purchase.
- You may return your vehicle within 14 days or 250 miles after delivery, whichever comes first. Delivery day is Day 0. Contact us within that window to start a return and review the written return requirements.
Not returnable
- Cars that have been altered, damaged, in an accident, or modified from the condition they were delivered in.
- Cars used as loan collateral.
Before purchase
Review the vehicle before purchase.
Review the actual vehicle photographs and available records in the listing. Ask for additional views or a walkaround video for the car you are considering. Media and records vary by vehicle; arrange an independent inspection before purchase.
- Additional viewsAsk what is available for the vehicle
- Actual vehicle photographsReview the listing and request details
- Available recordsDocumentation varies by vehicle
Before you ask
Return questions.
What is your return policy?
You may return your vehicle within 14 days or 250 miles after delivery, whichever comes first. Delivery day is Day 0. Contact us within that window to start a return and review the written return requirements.
Are the cars sold with a warranty?
Every vehicle includes our dealer warranty, one year of engine and transmission coverage, and a lifetime workmanship warranty on work performed by our company. Ask for the written coverage, exclusions, and claim procedure for your vehicle before purchase.
What if something is wrong with the car?
Ask about the known condition, recent work, and any items that may need attention. An independent inspection can help you plan maintenance. Review the written warranty for covered repairs.